Terms & Conditions

By using our website, you agree to be bound by Direct Online Ltd t/a Garden Machinery store.com Terms & Conditions, as stated below.

Contract for the Supply of Products or Services

The display of goods on the Direct Online Ltd t/a Garden Machinery store.com site amounts to an invitation to treat only and is not an offer to sell products or services at any price indicated. No contract for the supply of products or goods will be deemed to exist between you and Direct Online Ltd t/a Garden Machinery store.com unless, and until, an email is sent by Direct Online Ltd t/a Garden Machinery store.com to you confirming that your order has been accepted and payment has been successfully made.

This confirmation e-mail amounts to an acceptance by Direct Online Ltd t/a Garden Machinery store.com of your offer to buy goods or services from Direct Online Ltd t/a Garden Machinery store.com and this acceptance is effective regardless of whether or not you receive the e-mail.

Direct Online Ltd t/a Garden Machinery store.com are free to withdraw from a prospective contract at any time prior to acceptance. This also applies in the case of any error or inaccuracy in respect of the goods or services, any description applied to the goods or services, the availability of the goods or services, or the order itself.

Price and availability information is subject to change without notice.

Site Information

Direct Online Ltd t/a Garden Machinery store.com is providing this site and its contents on an "as is" basis and makes no representations or warranties of any kind with respect to this site or its contents. Direct Online Ltd t/a Garden Machinery store.com disclaims all such representations and warranties, including for example warranties of merchantability and fitness for a particular purpose. In addition, Direct Online Ltd t/a Garden Machinery store.com does not represent or warrant that the information accessible via this site is accurate, complete or current.

Processing of orders

Credit cards are debited before items are shipped or before services are activated by Direct Online Ltd t/a Garden Machinery store.com.

Returns

You have the statutory right to return any products you have purchased within 14 working days after the delivery for any reason (including if you simply change your mind). To do so you must notify us in writing or other durable medium (including email) within those 14 working days. You will then be entitled to a refund from us, which will be paid within  14 days of receipt of the returned item / items. Please keep the products purchased in the same condition that they were received and retain the original packaging in the condition it was provided and delivered to you. Although your initial delivery may have been free (subsidised within the purchase price) we reserve the right to ask the customer to pay all relevant costs of return of items. 

After this 14 day period has expired we will be unable to accept returns of any items purchased unless faulty.  For an item to be classified as faulty the product must be in less than perfect condition, dysfunctional or of un-merchantable quality at the time of delivery.  A fault may also be classified as a defect which manifests itself within a reasonable period of time after delivery which can be attributed unanimously to a manufacturing defect or poor quality workmanship and not due to maltreatment by the customer.

Limitation of Liability

Except as specifically stated on this site, neither Direct Online Ltd t/a Garden Machinery store.com nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

Illegal Acts

It is a crime to use a false name or a known invalid credit card to order. Anyone caught wilfully entering an erroneous or fictitious order will be prosecuted to the fullest extent of the law. We track the electronic fingerprints of every order placed on this website to enable us and all legitimate crime prevention and prosecution authorities to trace individual users engaging in criminal activities on our website.

Changes in Terms

Direct Online Ltd t/a Garden Machinery store.com reserves the right to modify these terms at any time without prior notice. Any modification of these terms will be deemed to be effective from the date and time of posting on the Direct Online Ltd t/a Garden Machinery store.com web site.

 

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